PRIVACY POLICY & TERMS

Your privacy is important to all of us at Luvbird Boutique. We hope to give you the most positive and secure online experience possible.

 

PRIVACY POLICY

INFORMATION COLLECTED

Luvbird Boutique is committed to maintaining the confidentiality of all the information provided to us by our customers. We only collect information provided to us voluntarily by our customers in order for us to give you the best service experience possible. Upon creating an account with our website, we ask for your full name, billing address, shipping address, email address, phone number, account username and password, and credit card information. Information that you submit about yourself may be used by Luvbird to provide you requested services, communicate with you about merchandise and order information, improve your online experience, or support our continuing efforts to offer you the information and services you want most. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

HOW DO WE USE YOUR INFORMATION?
We may use the information we collect from you when you register, make a purchase, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

  • To allow us to better service you in responding to your customer service requests.
  • To administer a contest, promotion, survey or other site feature.

 

HOW DO WE PROTECT VISITOR INFORMATION?
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
All transactions are processed through a gateway provider and are not stored or processed on our servers.

EMAIL

By signing up for our reward program, you will receive emails from Luvbird Boutique regarding your rewards and orders. You may opt out at any time by clicking the unsubscribe link in the email. We may send you emails to confirm your order, send tracking information, or to communicate with you specifically about your order, or in response to a question either to our email, chat, or any of our social media accounts. All emails from Luvbird Boutique will be sent from the email address customerservice@luvbirdboutique.com

SOCIAL MEDIA

Please remember any information provided to us or shared via social media is public information that can be viewed by anyone. We only monitor our social media during business hours.

THIRD PARTY DISCLOSURE
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

MINORS

Luvbird Boutique strives to be a family friendly company serving people of any age. We believe our products, services, and communications reflect that. However, we do not market directly to minors and do not knowingly collect personal information from minors.

GOOGLE
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense on our site but we may do so in the future.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivably the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

ACCORDING TO THE CalOPPA WE AGREE TO THE FOLLOWING:

Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home page, or as a minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word ‘Privacy’, and can be easily be found on the page specified above.

USERS WILL BE NOTIFIED OF ANY PRIVACY POLICY CHANGES:

  • On our Privacy Policy Page

 

LIMITATION OF LIABILITY

Luvbirdboutique.com shall not be liable for any special or consequential damages that result from the use of, or the inability to use the the materials on this site or the performance of the products, even if Luvbirdboutique.com has been advised of the possibility of damages.  Applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

 

TERMS AND CONDITIONS

LUVBIRD BOUTIQUE REWARD PROGRAM

When you enroll in our Reward Program, you agree to be bound by these Program Terms and Conditions. Luvbird Boutique reserves the right at any time and from time to time, without notice, to add to, remove from, change or terminate the Program, including but not limited to change of the Program benefits or redemption offers at any time without notice. Participants are responsible for accessing their account in order to keep informed of Program features applicable to Participants' rights and responsibilities with regard to the Program.

Luvbird Reward (POINTS) can never be converted to cash or refunded, even upon cancellation of your account by you or termination or suspension of your account by us.

In the event that your account is cancelled or terminated by you or by Luvbird Boutique for any reason, your right to use any (POINTS) accrued will be forfeited, without any compensation and such points will not be reinstated, except at Luvbird Boutique's sole discretion.

You are encouraged to redeem (POINTS) stored in your account. Luvbird Boutique reserves the right, at any time and for any reason, to terminate the Program or to otherwise cease to allow any and all uses of (POINTS) previously permitted. 

PARTICIPANT ELIGIBLITY 

Only one Reward Program account will be allowed per individual.

Provision of false information or omission of any information requested on any Program enrollment or redemption form or receipt may be ground for denial of enrollment and/or accrual of (POINTS) in the Participant's account.

If you believe that you have validly obtained any (POINTS) that have not posted to your account, then you must contact us within a month after the date you claimed to have obtained (POINTS) with reasonable documentation to support your claim and our resolution of your claim after our internal customer service review processes will be considered binding and final by you.

REWARD REDEMPTION

All redemption offers are subject to availability. Certain restrictions may apply to specific redemption offers.  After a Participant has redeemed a (REWARD), the Participant will not be able to exchange, refund or return the (REWARD) for (POINTS).

The Program is subject to applicable government laws, rules and regulations. Void where prohibited.